Make a positive first impression with your patients by streamlining your booking and patient intake process. In this blog, we’ll provide four tips to optimize your processes to ensure a frictionless intake experience for your patients.
- High-Conversion Content: Prominently feature content on your website with online booking links. Use the following forms of content with “book now” calls to action:
- Before and after photos
- Special limited-time promotions
- Product offerings and a detailed list of services
- Educational and blog content
- Client testimonials
- Online Scheduling: Make sure it’s easy for patients to book an appointment online. Check if your EMR software has an online booking module to streamline workflow for your staff.
- Automated Email Communication and Text Alerts: Use email communication and text alerts to keep patients engaged on digital channels. Use text messages for appointment reminders and important notifications. Leverage email for more frequent communications including:
- Appointment reminders
- Practice announcements and employee spotlights
- Referral program and membership package information
- Waiting Room Experience: Use the waiting room as an opportunity to showcase your products and educate your patients about the products, services, and subscriptions you offer.
SCHEDULE A MEETING TO DISCUSS HOW YOU CAN INCREASE NEW PATIENT VISITS AND IMPROVE INTERNAL WORKFLOW
